Family Concierge At Paradisus La Esmeralda Hotel - Playa del Carmen

Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Family Concierge At Paradisus La Esmeralda Hotel - Playa del Carmen

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Set in the center of Playa del Carmen, this spectacular hotel features 122 rooms and offers free private parking, a tennis court and a beauty shop. Behind the contemporary facade of Family Concierge At Paradisus La Esmeralda Hotel lies personalized interior.

Family Concierge At Paradisus La Esmeralda Hotel is located near Cavernas Chaaktun, Casa Cenote and Sian ka'an Jeep Tour Expedition, with the rest of Playa del Carmen easily accessible with a bus stop. Guests can get to Playa del Carmen city center, which is 1 km away.

Family Concierge At Paradisus La Esmeralda Hotel lies within 50 minutes’ drive to Cancun International airport.

Rooms

There are modern rooms with a writing desk, a trouser press, a private safe, a storage space and free wireless internet provided for travelers staying in Playa del Carmen. The property boasts views of the Caribbean Sea from its rooms.

Eat & Drink

A range of fusion dishes is offered at the terrace restaurant. Guests can share a meal in Oh Lala and Coffee Stop, located about 200 meters away.

Services

There are a photocopier and a business centre available on site.

Relax

A swimming pool, water slides and a sunbathing terrace are offered for the use of guests. Diving, snorkeling and windsurfing as well as a fitness club, a gym and yoga classes will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   122.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Barber shop
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Tennis court
  • Golf course
  • Yoga class

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining facilities

  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Back massage
  • Reflex massage
  • Full body massage
  • Foot massage

Room facilities

  • Air conditioning
  • VIP room facilities
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Bottled water
  • Ironing facilities

Bathroom

  • Towels

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no cribs provided in a room. 

How to reach hotel

hotel Family Concierge At Paradisus La Esmeralda Hotel - Playa del Carmen Playa del Carmen location
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Hotel Address:

Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    2700 ft
Airports
Restaurants
  • Coffee Stop
    600 ft
  • Oh Lala (cuisine: International)
    1300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    122

Rooms and availability

Family Concierge Junior Suite
  • Room size:

    625 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Ironing facilities
  • Fan
  • Outdoor furniture
  • Privilege access to executive lounge
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
Room Description:

This suite features either 2 double beds or 1 king size bed, free Wi-Fi, a personalized pillow menu, personalized nightly turndown service, special aromatherapy menu in the room (additional charges may apply) and a private terrace with a hot tub. It also features a modern bathroom with sensory tub and rain shower, daily stocked mini bar, marble floors and a Nespresso® machine in the room. Maximum occupancy for this room is 2 adults & 2 children (up to 12 years old)

Family Concierge Junior Suite
  • Room size:

    6675 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Ironing facilities
  • Fan
  • Outdoor furniture
  • Privilege access to executive lounge
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
Room Description:

This suite features either 2 double beds or 1 king size bed, free Wi-Fi, a personalized pillow menu, personalized nightly turndown service, special aromatherapy menu in the room (additional charges may apply) and a private terrace with a hot tub. It also features a modern bathroom with sensory tub and rain shower, daily stocked mini bar, marble floors and a Nespresso® machine in the room. Maximum occupancy for this room is 2 adults & 2 children (up to 12 years old)

Family Concierge Junior Suite
  • Room size:

    6675 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Ironing facilities
  • Fan
  • Outdoor furniture
  • Privilege access to executive lounge
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Media:TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
Room Description:

This suite features either 2 double beds or 1 king size bed, free Wi-Fi, a personalized pillow menu, personalized nightly turndown service, special aromatherapy menu in the room (additional charges may apply) and a private terrace with a hot tub. It also features a modern bathroom with sensory tub and rain shower, daily stocked mini bar, marble floors and a Nespresso® machine in the room. Maximum occupancy for this room is 2 adults & 2 children (up to 4 years old)

Family Concierge 1 Bedroom Suite
  • Room size:

    650 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Outdoor furniture
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Kitchenette
  • Microwave
  • Media:TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
Room Description:

This room features 2 double beds and a sofa bed. Family Concierge Privileges, heated pool, Nesspresso, Access to the Water Ritual at the YHI Spa, à la carte lunch at the exclusive restaurant Olio. There is also a terrace with a hot tub. Maximum Occupancy: 2 adults and 2 children (up to 12 years old)

Family Concierge 1 Bedroom Suite Swim up
  • Room size:

    650 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Kitchenette
  • Media:TV
  • Wake up service
  • DVD player
  • CD player
Room Description:

This room features 2 double beds and a sofa bed. Family Concierge Privileges, heated pool, Nesspresso, Access to the Water Ritual at the YHI Spa, à la carte lunch at the exclusive restaurant Olio. There is also a terrace with a hot tub. Maximum Occupancy: 2 adults and 2 children (up to 12 years old)

Family Concierge 1 Bedroom Master Suite
  • Room size:

    895 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Wardrobe/closet
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Dining area
  • Kitchenette
  • Microwave
  • Media:TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
Room Description:

This room features 2 double beds and a sofa bed. Family Concierge Privileges, heated pool, Nesspresso, Access to the Water Ritual at the YHI Spa, à la carte lunch at the exclusive restaurant Olio. There is also a terrace with a hot tub. Maximum Occupancy: 2 adults and 2 children (up to 12 years old)

Family Concierge 1 Bedroom Master Suite Swim up
  • Room size:

    895 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Outdoor furniture
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Dining area
  • Kitchenette
  • Microwave
  • Media:TV
  • iPod docking station
  • DVD player
  • CD player
Room Description:

This room features 2 double beds and a sofa bed. Family Concierge Privileges, heated pool, Nesspresso, Access to the Water Ritual at the YHI Spa, à la carte lunch at the exclusive restaurant Olio. There is also a terrace with a hot tub. Maximum Occupancy: 2 adults and 2 children (up to 12 years old)

Family Concierge At Paradisus La Esmeralda Location

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  • Museums
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  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

Places of interest

  • Plaza Quinta Alegria1000 ft
  • Terminal foránea de autobuses ADO1400 ft
  • Kool Beach Club2700 ft

Monuments and Landmarks

  • 28 de Julio Square700 ft
  • ADO International Bus Station1400 ft
  • Disabled-friendly beach1700 ft
  • Church of Guadalupe1.5 mi

Golf courses and Country clubs

  • Mahi Golf Course1.9 mi

Marina

  • Playa del Carmen Maritime Terminal2000 ft

Local attractions

  • Sian ka'an Jeep Tour Expedition1.7 mi
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote1.8 mi
  • Cenote Chaak Tun2.3 mi
    Av. Juarez, Playa del Carmen
  • Temazcal Natura1.7 mi
    Monte de los Cibeles, Playa del Carmen
  • Xaman Ha Aviary1.9 mi
    Paseo Xaman-Ha, Playa del Carmen

Near the hotel

  • Riviera Art Gallery1500 ft
    20th Street between 5th Av. & 10th Av., Playa del Carmen

    Restaurants nearby

    • Coffee Stop600 ft

      Address: Calle 10 North
      Phone: 984 803 4365

      87% likes this, based on 112 reviews
      Price Range: USD 4 - USD 7

    • Ah Cacao Chocolate Cafe1700 ft

      Address: 5th Ave & Constituyentes
      Phone: +52 984 803 5748

      75% likes this, based on 939 reviews
      Price Range: USD 6 - USD 21

    • Oh Lala1300 ft

      Address: Calle 14 bis between 10th & 15th Av.
      Phone: 9841274844

      96% likes this, based on 560 reviews
      Cuisine: International
      Price Range: USD 7 - USD 30

    • Kaxapa Factory1800 ft

      Address: Av Constituyentes, betwen 10 and 15 avenues
      Phone: 9841471645

      81% likes this, based on 554 reviews
      Cuisine: Organic, Venezuelan
      Price Range: USD 5 - USD 9

    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      122
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    Cities nearby

    Family Concierge At Paradisus La Esmeralda Reviews

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    How to reach hotel

    hotel Family Concierge At Paradisus La Esmeralda Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      2700 ft
    Airports
    Restaurants
    • Coffee Stop
      600 ft
    • Oh Lala (cuisine: International)
      1300 ft
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      122